Us telling you how good Cramm delivers its product and services is not really an argument, that is why we ask our customers to proof our reputation. Cramm is 100% focussed on delivering the best possible products and services. We are always happy to receive feedback on how we can further improve our solutions.
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Working with Cramm over the last 3 years has been a pleasure. Cramm equipment is built to a very high standard, and unlike some bespoke equipment found on yachts, has proven to be very reliable. The installation of Cramm equipment has been carried out by experienced technicians with maintenance in mind for access to serviceable components.
Cramms service engineers are extremely knowledgeable of their systems, routine service visits incorporate thorougher inspections of equipment, often detecting potential problems before they occur. Cramms service engineers are always very careful with keeping clean and not making a mess. Working areas are always very well protected before work commences, and left as found. I would definitely recommend Cramm for hydraulic equipment as one of the leading company’s in the industry.
For me it is a big advantage that our companies are relatively close to each other. This makes the verbal communication much more efficient. Short lines often work better. So also the follow up of appointments and agreements work well is my experience. What I also notice about Cramm is that in principle everything is negotiable in a good way, as well the somehow bigger challenges. Cramm is a beautiful Dutch company to work together with.
I would like to take the time to thank you for the recent visit from a Cramm engineer. It was great to get him back onboard after 16 years to see how the system is now functioning. We found him to be extremely helpful and carried out the assessment with great care and was very thorough.
With the system still functioning well after 16 years of hard service we are certainly going to stick with you, for our up and coming major refit next year, you certainly have our trust! With your revolutionary designs, great service, great build quality and dedicated professional engineers, I would be happy to recommend your services to anyone looking for a first class service.
Over the past years Cramm has done several projects on board M/Y BLADE. No matter how big or small, each project was completed to a high standard. Cramm’s service has always been transparent, friendly, efficient and neat. Their knowledgeable engineers are always willing to go the extra mile and their aftercare never disappoints. All in all we’re extremely happy with the service Cramm has provided us with over the years and we’ll continue to use them.